Here is a small sample of just some of the nice letters of thanks we receive:

• We would like to thank you for your good service. Pete carried out the work required in a very efficient manner and kept us informed as to what was happening. It’s good to know that firms such as yours exist. Once again many thanks.
• This is just a brief note to thank you and your ‘lads’ for the prompt and helpful manner in which you restored the missing channels from our recently purchased digital TV adapter. It seems to me quite wrong that your business should have to bear the cost of doing this work when the cause was not of your doing. I will have no hesitation in recommending your firm to anyone who seeks my advice – once again many thanks.
• Once again I am very pleased with the work and, although I have no immediate plans for any further electrical work, I will not hesitate to contact you should the need arise. Once again please thank (the team) for the pleasant, courteous and efficient manner in which they carried out the work.
• My wife and I would like to place on record our appreciation of the courteous and efficient manner in which your two electricians carried out this work. A job like this will inevitably cause dirt and disruption. Your two electricians were pleasant at all times and at pains to reduce disruption to a minimum and without fail cleared up thoroughly wherever they had been working.
• We are very pleased with the completed work and I feel certain will be asking you to undertake further work in the future. Please pass on our thanks and appreciation to (the team).
• I am very pleased with the result (of your work) which shows care and craftsmanship which in my experience is unusual for electrical work. The new consumer unit is of course much safer and more convenient than the original arrangement.
• Thank you for providing such a speedy and efficient service – very rare these days!